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JPS Business Office Processing Refunds for Canceled Student Activities

May 17, 2020

STEM Camp teacher leads activity with students
JPS elementary students at STEM Experience held in fall 2019. All activities after spring break were unfortunately canceled due to state and local response to COVID-19.

The JPS Business Office is currently processing refunds of student payments for activities that did not occur during the school year, such as prom and field trips. Business Office staff are working with school principals to obtain information about who should receive a refund and the amount they are owed. All refunds will be made by check and mailed to the address provided by the school.

Due to the high volume and complexity of fulfilling activity refund requests, along with a reduction in staff and hours due to COVID-19 restrictions, this process could take longer than the usual 4-6 weeks. However, it is our goal to complete all refund requests by June 30.

Parents may contact their child's school to check the status of a refund. For a list of phone numbers, please visit our School Directory page.

If you are unable to obtain the information you need from the school, you may call the Business Office at (601) 960-8759. However, please keep in mind that due to the high volume of calls, you may experience longer wait times.