The JPS Information Technology Department strives to support all district technology, including networks and hardware. We are committed to ensuring equitable access to technology for all teachers, students, administrators and staff. We utilize the enhancements in technology to increase the academic development for all students, staff, and community stakeholders. Our goal is to provide a learning environment that produces citizens that are able to compete and succeed on a global scale. Our commitment is to provide first rate service to all users of the district's technology resources.
Areas supported by the Information Technology Department are Networking, Marathon Support, and E-Rate.
Recovering Your Password or Username
You will need your Employee ID Number to complete these steps. Please contact your administrative office for your Employee ID Number.
Resetting Your Password
Option 1: Press Control, Alt, Delete, if available on your JPS issued device, then select Forgot Password and begin to reset your password.
Option 2: Go to SSRPM on any internet-accessible device (including a phone) to reset your password. Click Forgot My Password on the opening screen and follow the prompts.
If you need additional assistance, please call the Help Desk at (601) 973-8601.
Retrieving Your Username
Please contact your school or call the JPS Helpdesk if you cannot find your JPS username.
Usernames are available in the email address book. New users should then go to SSRPM to reset their password. You must know your employee ID number to reset your password.
Information Technology Services
630 S. State Street
Jackson, MS 39201
Phone: (601) 960-8831
Fax: (601) 960-8860
Erin Mason, Executive Director
Douglas Claymore, Director
Joycelun Linburgen, Administrative Secretary