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Communication Support

JPS Communication Platforms

 

JPS Mobile App

With the JPS mobile app, you can access news, events, directories, and more right in the palm of your hand. You can even customize your experience by selecting which schools you want to follow. The app is available as a free download by searching "Jackson Public Schools MS" in the App Store on Apple devices and Google Play on Android devices.

Key Communicator

Our stakeholder newsletter, the JPS Key Communicator, is sent to subscriber emails no more than once a month in ordinary circumstances. You may subscribe at any time. Each issue is archived on our website on the Key Communicator page under the News menu.

ParentSquare

JPS is excited to introduce ParentSquare as its official communication platform to help you stay connected to your child’s school. This upcoming school year, you’ll receive important updates from the district, your school, and your child’s teacher, all in one place. Messages will come by email, text, or phone. JPS will no longer use SchoolStatus. ParentSquare is now our official communication platform, and only messages from this platform should be trusted. 

A Guide to Outstanding Customer Service

In our school district, exceptional customer service isn’t the exception—it’s the standard. Quality customer service in education is not just about answering questions; it's about creating connections, building trust, and ensuring every scholar, parent, and staff member feels valued and heard.

The JPS Customer Service Handbook is our foundation for providing quality customer service to our parents, scholars, staff, and community. By following the suggestions in this guide, employees will contribute to excellence within the school or department as representatives of Jackson Public Schools.

Connect With Us on Social Media

The directory below lists our official social media pages. Connect with us on social media from any page in our website by clicking the floating icons or the social links in the footer.

Facebook.com /JacksonPublicSchools
Twitter.com @JPSDistrict
LinkedIn.com /Jackson-Public-Schools
YouTube.com /JPSITV