Information Technology Services Overview

Department Overview
The Information Technology Services team is more than a support department—we are partners in teaching, learning, and innovation. Our mission is to provide reliable, secure, and modern technology that empowers scholars, educators, and staff to thrive in today’s world.
We believe that technology is not an end in itself but a catalyst for equity, excellence, and opportunity. Together, we are preparing our scholars to achieve globally, contribute locally, and be fulfilled individually.
Our Focus
Service & Support
Delivering responsive, first-class assistance so every user has the tools they need to succeed.
Equity & Access
Ensuring all schools and offices have fair and consistent access to technology resources.
Innovation & Growth
Leveraging new solutions to create world-class learning environments and efficient district operations.
Security & Reliability
Protecting our data and infrastructure so the JPS community can teach, learn, and work with confidence.
Collaboration & Culture
Building strong relationships with our schools, colleagues, and community partners to foster joy, trust, and continuous improvement.
Science Education for Kids
It Takes a Village to Raise a 21st Century Graduate: Jackson, MS Edition highlights how JPS is reimagining learning through STEM education, AI, and future-ready experiences for scholars.

