JPS Portal Information

What is the JPS Identity Automation Portal?

The JPS Identity Automation portal allows the District to create and manage employee accounts, provides single sign-on (SSO) capabilities for core District applications such as email, while at the same time providing a portal for employees to securely connect to educational and professional applications.

The JPS portal is a "one-stop-shop" where employees can manage their passwords and their multifactor authentication (MFA) applications.

As the portal matures over time, many of the District's current applications will be folded into the portal.

Beginning July 21, 2023, an email will be sent to all new employees using the new employee's personal email address used during the application process.  The process is automatic for all employees.

Employees will be able to claim their account 24 hours after the basic demographic information is entered in Marathon and their status is Active.

New Steps Required to Claim an Account and Activate Employee Email Addresses

All employees should monitor the personal email address used to apply to the District in the JPS hiring application system.  Employees should receive an email 24-48 hours after their information has been entered into Marathon and their employment status is Active.

Employees should read the email carefully and follow the directions to claim and activate their accounts. Employees cannot claim accounts without their employee ID and claim code sent in the email.

Steps Required to Claim an Account and Setup MFA

Step One: Claim an Account

• Go to https://jpsd.us001-rapididentity.com/ or click the link in the email. If not using the email link, the new employee must STILL have the claim code sent to them in the email!
• Click Claim My Account, Employee Claim Policy
• Enter your information and complete the required form.
• Create a new JPS password. There are new rules for passwords, so please read carefully.
• Select three (3) Challenge Questions from the options presented.  Be VERY CAREFUL TO REMEMBER YOUR ANSWERS! You will need them to log in to the portal the first time!
• Close the browser.

Step Two: Set-up MFA

• Open a new browser session and go to https://jpsd.us001-rapididentity.com/
• Enter your username and click Go or press enter.  You will receive an error the first time as you have not set up your personal MFA.
• Click on Select a Different MFA Option.
• Enter your new password.
• Answer the Challenge Questions and click Go or press Enter.
• After you are logged into the portal, you can add a cell phone number to use an SMS text message, you can print a QR code, set up an authenticator app like Authy, or stick with the Challenge Questions.

Resetting Your Password

• Open a new browser session on any internet-accessible computer and go to https://jpsd.us001-rapididentity.com/.
• Enter your current username and press Enter or click Go. If you don't know your username, click Forgot Username.
• Click on Forgot Password.
• You will be prompted to answer your personally selected challenge questions, or receive a text message if you entered your cell phone number in the portal.
• Answer the questions. Be sure to click on the eye to make sure your answers are entered correctly. Please contact the JPS Helpdesk at (601) 973.8601 if you forgot the answers to your challenge questions!  You will not be able to reset your password if you don't know your challenge questions.
• Enter your new password twice and click Next and your password is reset.
• Close the browser and restart your computer to make sure all of your new passwords and logins are synced properly.