The JPS Information Technology Department strives to support all district technology, including networks and hardware. We are committed to ensuring equitable access to technology for all teachers, students, administrators and staff. We utilize the enhancements in technology to increase the academic development of all students, staff, and community stakeholders. Our goal is to provide a learning environment that produces citizens that are able to compete and succeed on a global scale. Our commitment is to provide first rate service to all users of the district's technology resources.
Areas supported by the Information Technology Department are Networking, Marathon Support, and E-Rate.
Recovering Your Password or Username
You will need your Employee ID Number to complete these steps. Please contact your administrative office for your Employee ID Number.
Resetting Your Password
As of January 12, 2022, all JPS employees must use the JPS Identity Automation Portal to reset their password. Employees must complete the claim account process in order to reset their passwords. Directions for claiming a JPS Identity Automation claim account can be found on the JPS Identity Automation Portal Support page.
Employees who need assistance can call the Help Desk at (601) 973-8601.
Retrieving Your Username
Please contact your school or call the JPS Helpdesk if you cannot find your JPS username.
Information Technology Services
630 S. State Street
Jackson, MS 39201
Phone: (601) 960-8831
Fax: (601) 960-8860
Erin Mason, Executive Director
Douglas Claymore, Director
Joycelun Linburgen, Administrative Secretary