The JPS Information Technology Department strives to support all district technology, including networks and hardware. We are committed to ensuring equitable access to technology for all teachers, students, administrators and staff. We utilize the enhancements in technology to increase the academic development for all students, staff, and community stakeholders. Our goal is to provide a learning environment that produces citizens that are able to compete and succeed on a global scale. Our commitment is to provide first rate service to all users of the district's technology resources.
Areas supported by the Information Technology Department are Networking, Marathon Support, and E-Rate.
Recovering Your Password or Username
You will need your Employee ID Number to complete these steps. Please contact your administrative office for your Employee ID Number.
Resetting Your Password
Option 1: Press Control, Alt, Delete, then select Forgot Password and begin to reset your password.
Option 2: From the JPS Intranet page, click the Support menu at the top of the page, then click Self-Service Reset Password Management under Technology Shortcuts. This will take you to a screen to reset your password. Click Forgot My Password.
If you need additional assistance, please call the Help Desk at (601) 973-8601.
Retrieving Your Username
You must also be on a JPS computer to retrieve your username.
Go to the Retrieve Your Username page and enter your Employee ID Number and your last name and then click Search. This will take you to a screen to see your username and full email address.